Professional Business IT Solutions

Data Recovery

Hinterland IT has extensive experience in providing data recover solutions for customers. We treat your data as the most important and sensitive asset to your business and have in place a number of procedures to help recover from data loss. Data loss can come in many forms from accidental deletion, hardware failure through to fire and water damage. Hinterland IT has dedicated hardware and software specifically designed to retrieve your important files in these situations.

Whether it be a few files that have been accidentally deleted or a complete computer failure, we will more than likely be able to provide a data recovery solution for you. And remember, Our No Fix No Pay policy means that if we are unable to recover your data we will not charge you.

So contact us now for our free, no obligation assessment before it is too late to recover those important files.

Data Protection and Security

With our focus on your data being of greater importance than the computers it is stored on, Hinterland IT understands the needs of providing quality data backup and security solutions.

We can consult and recommend a thorough data backup solution for your business that not only protects your important files but also makes the recovery process fast and effective. We will train management and staff as to the importance of data and guide them to understanding the backup solutions we have put in place

The same is said for data security, potential attacks from hackers and failures from virus attackers are an ever present threat and a comprehensive information security approach is vital in protecting sensitive data within your business. We can consult with you and analyse your current security level, report on vulnerabilities and offer various training and solutions to resolve any security issues that may arise. We look at security issues from the ground up and take into consideration potential risks from all areas including staff computer usage, software installations and vulnerabilities and hardware issues. We will provide on site training and implementation so that your whole organisation will be a part of understanding and implementing good security within your organisation

On-Site Maintenance and Service Contracts

Hinterland IT can offer a range of service and maintenance solutions for your business. We are able to provide businesses with onsite services including computer repairs and maintenance, virus and spyware removal, network troubleshooting and much more. We are concerned about your business structures and will work with you to best solve your issues with the least amount of disruption or downtime for your business. If for any reason work required on site becomes not cost effective, we will consult with regarding taking equipment off-site for repair and returning hardware once work is complete.

To manage your IT budget we also offer managed service agreements to businesses, these agreements cater for the regular servicing of your IT hardware either quarterly or at six month intervals. This ensures your computer equipment is running that best it can all the time and any potential issues can be resolved before disaster strikes. We wil create a personalised agreement for your business that will enable you to manage your IT budget much more effectively with contracts starting from $33.00 a quarter per PC you will also get the benefit of a discounted hourly rate for any other services of $66.00 per hour.

• Physical Damage to Hardware including damaged cabling, possible electrical faults
• PC's cooling system - cleaning equipment of dust and debris build up that can cause damage or affect performance
• Operating System Updates and Patches
• Security Software Validation and Scanning
• Software Register with all installed software and associated license keys
• System Cleanup, Registry Fix and System Defragment
• General PC Tune Up

Productivity Solutions

One of the challenges of any workplace is the need to improve productivity, service and customer satisfaction without paying extra for staff or equipment. Often many productivity solutions that can be easily and affordably implemented by your current IT infrastructure are overlooked and are left dormant. Hinterland IT has can assist with these productivity improvements and utilise a range of technologies like VPN (Virtual Private Networks), Remote File Sharing and Hosted Email solutions to enable staff to work from anywhere such as home or at a clients premises, improved use of existing infrastructure can also reduce time wastage, workload and improve profitability within your business. So talk to us to arrange an obligation free appraisal of your IT infrastructure and we will provide, if required, a written report on your IT system and suggestions that will assist you to do business better.

Windows Server Solutions

Windows Server and Windows Small Business Server are the worlds must popular and recognised server solutions for business. Hinterland IT have extensive experience it providing Windows Server solutions to small business clients in regional NSW, The Hunter Valley, South East Queensland and North Queensland. We can introduce you to the many benefits provided by Windows Server including centralised data and document management, Remote Web Workplace and Outlook Web Access. Calendar, Contact and Task Sharing and management, Centralised Security Solutions, User permissions and access, Comprehensive Data Backup, Remote System Management for reduced IT costs and much, much more.

Windows Small Business Server is a very powerful and affordable solution to many small businesses and considering the productivity and performance gains is a must-have for any small business wanting to remain competitive in today's marketplace. Contact us now for a free consultation on how Windows Server solutions can benefit your business.

VOiP Communication Solutions

The buzz-word in telecommunications is VOiP (Voice over Internet Protocol), the ability to route voice communications via your ADSL connection limiting the need for expensive telephone line rentals and call costs. Many business owners either do not understand the technology or have been swamped with a heap of information and do not know which way to turn. Others have tried VOiP services and have had unsatisfactory outcomes even after spending many thousands of dollars. Hinterland IT is here to help!

We have years of experience in implementing quality VOiP solutions for small business and bringing the ever increasing cost of voice communications down. The key to our success is to start out small and gradually introduce the system into your business. We introduce you to the technology so you can learn and grow with it without over-committing yourself to large changes within your organisation. Once you are satisfied with how VOiP can be used in your business we can gradually increase the presence of VOiP technology within your business and help you every step of the way.

Unlike other providers, we do not require commitments to large contracts or expect huge outlays, in fact you can start on VOiP for as little as a couple of hundred dollars. We give you time to analyse the cost benefits over time and stick by you throughout the process to ensure that your new VOiP solution is not only effective and reliable but also saves you money.

To find out more call our office or email us to arrange a free, no obligation consultation on integrating VOiP into your ICT environment.

Point of Sale Hardware and Software

Hinterland IT has been providing retail and hospitality point of sale solutions for many businesses and with more than 15 years experience in retail and hospitality, we understand the needs of your business. We can provide POS hardware from CCD scanners, docket printers, tills, displays, touch screen and handheld interfaces. With brands like Toshiba, Posiflex and Epson we also have the best solutions in the market. Combine this with existing software packages for retail and hospitality POS or custom built solutions for your business and Hinterland IT will be able to provide the right solution for you.